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I just signed up and paid using PayPal... Why is my access still restricted?

Solution There are two things that are happening:

1) The PayPal IPN server is taking an extra long time to report
your payment to our backend billing system.

* Wait a couple minutes, then login to your account again.

2) Sometimes the PayPal IPN server does not correctly send your
payment information to the LiveWebDJ backend billing system.

* Make sure you have waited at least 10 minutes, and repeat
step #1 above.

* Then, Submit a Ticket and we will take care of this ASAP!

http://www.livewebdj.com/support

Please include the PayPal Transaction ID in your ticket
 
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Article details
Article ID: 7
Category: Knowledgebase
Date added: 2009-02-06 02:04:57
Views: 254
Rating (Votes): Article rated 3.3/5.0 (7)

 
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